STEMCELL Technologies Inc. is a Canadian biotechnology company that develops specialty cell culture media, cell isolation systems, and accessory products for life science research. The organization’s mission is to advance the pursuit of scientific knowledge by supplying high quality, innovative reagents, tools, and services. As Scientists Helping Scientists, their vision is to have their products used in all research labs around the world, facilitating discoveries in life sciences.
Our client wanted to introduce a new Expense Management portal in their head office. The system was meant to deliver better control and replaced the current expense process which relied, largely, on manual submissions and approvals of expenses.
The client – a large mining firm—wanted to implement a new software application in one of their Chilean sites. The new system was meant to make their operations safer by allowing people to better report and track health, safety, and environmental incidents and near hits. A previous experience at another site showed that people didn’t use the system until a year after it was implemented.