OUR ADOPTION SERVICES
Turn Copilot rollout into secure adoption across Microsoft 365
Change Champions helps organizations embed Copilot into the Microsoft 365 tools they already use, so adoption is practical, secure, and visible in day-to-day work.
Trusted by public and private sector
organizations of all sizes across North America
THE ADOPTION CHALLENGE
Licences are active, but ROI
remains to be seen.
Rolling out Copilot is the easy part. Getting consistent adoption across the Microsoft tools your
teams already use? That's where most organizations stall. And where leadership starts asking questions.
Copilot use stays shallow
Copilot is often limited to simple drafting and recaps, instead of applied to real work across Excel, Teams, SharePoint, and Agents.
Tool fit isn't clear
When employees aren't clear where Copilot fits in their Microsoft tools, collaboration gets messy, work gets duplicated, and confidence drops.
IT stays stuck in support mode
Internal teams keep answering the same questions about tool choice, workflow fit, and where Copilot belongs instead of focusing on higher-value work.
Shadow IT fills the gaps
Employees turn to external tools and workarounds that increase duplicate spend, fragment workflows, and create persistent risk.
HOW WE HELP
Structured Copilot adoption
across Microsoft 365
Successful Copilot adoption depends on connecting priorities, workflows, and follow-through so employees know what
to do differently, and leaders know what's working. That means getting a few critical pieces in place.
Readiness and rollout planning
Readiness inputs, rollout priorities, and early decision-making that help set Copilot up for more useful adoption across Microsoft 365.
Secure usage guardrails
Reinforce the right habits so employees use Copilot within organizational guardrails, not around them.
Microsoft tool-fit guidance
Clarify where Copilot fits across Teams, SharePoint, OneDrive, Planner, Outlook, and other Microsoft tools so people are not guessing.
Reinforcement after launch
Follow-up communication, reminders, and self-serve resources keep Copilot usage moving after rollout and support tickets low.
Role-based enablement
Clarify where Copilot fits across Teams, SharePoint, OneDrive, Planner, Outlook, and other Microsoft tools so people are not guessing.
Adoption visibility and reporting
Usage signals, licence visibility, and reporting help leaders track progress, measure adoption, and assess ROI over time.
COPILOT ADOPTION SOLUTIONS
Three ways we can help your team build sustainable adoption
Not every team needs the same level of support. Some need help getting started.
Others need to fix what's already underway.
01
Microsoft 365 & Copilot Roadmap
BEST WHEN: Leadership needs clarity before scaling rollout.
A strategic session to assess Copilot readiness, define the highest-value adoption opportunities, and align leaders on what successful adoption looks like.
What we put in place:
- Readiness and opportunity assessment - Workflow and use case prioritization - Adoption roadmap and next-step guidance
02
Copilot Adoption Accelerators
BEST WHEN: Copilot usage is shallow and leadership wants traction quickly.
Targeted programs that combine strategy, hands-on training, self-serve learning, and execution support to drive measurable adoption in weeks.
What we Put in Place:​
- Focused rollout support - Role-based enablement - Communications and reinforcement
03
Ongoing Adoption
Enablement
BEST WHEN: You need sustained adoption but don't have the capacity to drive it.
Extend your team with embedded adoption expertise that keeps Microsoft 365 and Copilot usage moving as tools evolve and new use cases emerge.
What we Put in Place:
- Ongoing enablement support - Reinforcement and content updates - Usage reporting and improvement guidance
RESULTS
Microsoft & Copilot results we've delivered
"We had great success using Change Champions to support our M365 training and technology adoption.
They were recommended by Microsoft, and they have worked with many BC public sector organizations."
Justin Barbosa
Enterprise Systems, British Columbia Lottery Corp.
27% Increased
Copilot Access
After an 8-week Copilot accelerator, early traction gave the organization enough confidence to expand access.
63% Sustained
Copilot Usage
One year after launch, usage was still growing because adoption support did not stop at rollout.
50% Rapid
Time-to-Value
A targeted prompting workshop rapidly increased adoption and created momentum the teams could build on.
"I've partnered with Change Champions for several years to deliver numerous global projects. Their methodological yet pragmatic approach is very refreshing, and I always trust that they will deliver on their promise."
Miller Dussan
Vice President IT, Equinox Gold
WHY CHANGE CHAMPIONS?
Built for the part that usually breaks down after rollout
Most Microsoft partners can configure the tools. Fewer can get people to actually use them. Even fewer do it in a way that reduces friction for IT, supports governance, and holds up after launch.
Microsoft ecosystem expertise,
applied to real work
Copilot needs to make sense within the Microsoft tools employees already use. That's why we connect adoption to the workflows, tools, and tasks where value is actually created.
Programs designed for behaviour
change, not training completion
Success shows up when employees change how they work, not just complete training. As PROSCI-certified practitioners, we design adoption around real behaviour change signals, not course completion rates.
We know what breaks down after launch
From repeat support questions and licence visibility to shadow IT and risky workarounds, we understand the operational friction
Practical execution that doesn't create drag
We work alongside internal teams to turn adoption plans into practical rollout support, communications, and enablement without adding unnecessary complexity or slowing you down.
Ready to get more
value from Microsoft 365
& Copilot?
If your team is under pressure to improve adoption and prove the value of your Microsoft
investment, let's talk.
WHAT THE OFFER
ADOPTION
Microsoft 365 & Copilot Adoption
Learn More
ADOPTION
Microsoft 365 Collaboration
Learn More