OUR SECURITY SERVICES
Turn Copilot rollout into secure adoption across Microsoft 365
Most security awareness programs stop at training completion. We help organizations reduce human risk by turning awareness into better judgement, stronger reporting habits, and safer day-to-day decisions.
WHY RISK PERSISTS
Your awareness program is running.
Risky behaviour is too.
The problem is not access to training. It's that most programs are too generic, too infrequent,
and too disconnected from the real decisions people make when threats appear.
Checkbox compliance
Annual modules and quizzes may satisfy policy requirements, but they rarely change what employees do when a real threat lands in their inbox.
One-size-fits-all training
Finance, operations, and IT don't face the same threats. When everyone gets the same content, it feels irrelevant and gets ignored.
No plan for what comes next
Most programs start strong and stall. Without sustained reinforcement, ongoing measurement, and a clear connection to real risk, awareness fades as fast as it was introduced.
Outdated advice for modern threats
Bad grammar is no longer a useful filter. Al-generated attacks are cleaner, faster, and more personalized, which means emplovees need sharper judgement, not outdated phishing advice.
HOW WE HELP
Behaviour-led security
awareness program design
Lasting behaviour change doesn't come from a security platform or
training calendar alone. It comes from connecting security awareness
design to real risks, real roles, and real reinforcement.
Multi-channel reinforcement
Awareness fades fast after a single campaign. Sustained reinforcement across multiple channels keeps secure habits top of mind.
Threat recognition and reporting
Employees become an active layer of protection by learning how to spot and report suspicious activity, not just avoid obvious phishing attempts.
Ongoing human risk monitoring
Reporting trends, compliance coverage, and program performance metrics give leaders insight into what's improving, where risk remains, and where the program needs attention.
Role and risk-based
training
Content, simulations, and reinforcement are shaped around actual exposure, with higher-risk roles receiving more targeted coaching and follow-up.
Custom scenario and
campaign design
We tailor risk scenarios and messaging to your industry, operating context, and employee groups so the program always feels relevant, credible, and more likely to change behaviour.
Remediation and escalation visibility and reporting
Risky behaviour should trigger the right response. We implement learning and escalation paths, so repeat issues are addressed early, with reinforcement that helps secure habits stick over time.
Delivered with enterprise-grade security technology
Change Champions combines program design and execution with Living Security’s training, simulations, and reinforcement technology to deliver security awareness that is more visible, relevant, and easier to scale against modern threats.
What the technology enables
On-demand,
role-relevant training
Story-driven training content helps employees stay engaged, retain more, and apply better judgement than standard awareness modules.
Phishing, smishing,
& vishing simulations
Al-powered simulations across email, SMS, and voice that help employees practice spotting, reporting, and responding to modern attacks.
Team-based security
escape rooms
CyberEscape Online gives teams a more collaborative, memorable way to practise security thinking than standard click-through training.
RESULTS
Security awareness results we've delivered
"Without the assistance and expertise of Change Champions, we wouldn't be nearly as successful providing
awareness material to our employees and embedding secure behaviours in everyone."
Senior Security Analyst
Global Distributor of CAT Equipment
24% to 3%
Reduced phishing risk
One year after launch, usage was still growing because adoption support did not stop at rollout.
50%+
Stronger threat reporting
Threat reporting rate during phishing simulations
<10 min
Faster threat escalation
Time to escalate suspicious messages
"Change Champions have a wealth of experience in cyber security awareness and helped our team enhance the program across a variety of channels."
Dan Neal
Manager, Information Security & Compliance, WestJet
Security awareness for
real-world threats
Most security awareness programs can deliver training. Far fewer can change behaviour in ways that reduce human risk, improve threat reporting, and hold up over time.
We understand where human
risk actually shows up
Human risk doesn't live inside a training module. It shows up in rushed decisions, repeated shortcuts, and uncertainty about what to trust or report. We build programs around those real pressure points.
We measure the behaviours
that matter
Completion rates don't tell you whether risk is going down. We focus on the signals that do: click reduction, reporting habits, response time, and stronger judgment under pressure.
We make security awareness easier
to sustain internally
A lot of programs create more admin for already-stretched teams. We help security, IT, and other stakeholders run a program that is structured, manageable, and easier to maintain over time, without constant chasing and coordination.
We make security awareness
relevant to real work
Generic programs get ignored because they feel disconnected from day-to-day decisions. We shape content, simulations, and reinforcement around the tools, workflows, and situations employees actually face, so the guidance feels useful before it is forgotten.
Want security awareness that does
more than check a box?
WHAT THE OFFER
ADOPTION
Microsoft 365 & Copilot Adoption
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ADOPTION
Microsoft 365 Collaboration
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