OUR CHANGE SERVICES
Change management for initiatives
that can't afford to fail.
We equip leaders and teams to drive adoption and sustain results, so your highest-stakes transformations deliver the value they promised.
Trusted by public and private sector
organizations of all sizes across North America
THE CHANGE CHALLENGE
70% of change initiatives fail
to achieve their goals
Too many transformation initiatives are managed like
rollout plans, not organizational change.
Sponsors fade after launch
Executive sponsors show up at kickoff, then disappear into competing priorities. Without sustained sponsorship, teams read that absence as permission to disengage.
Employees resist what they don't understand
When people aren't shown why the change matters to their work, resistance isn't irrational. It's predictable. They're not resisting the technology. They're resisting the uncertainty.
Leaders lack the tools to see it through
Middle managers are expected to champion change they weren't equipped to lead. They get the memo but not the skills, the mandate but not the methods. So they default to what they know.
Reinforcement stops before behaviour changes
Training happens. Adoption doesn't stick. Most initiatives declare victory before the sustained reinforcement needed to build new habits has even started.
OUR ADOPTION SERVICES
Microsoft 365 Collaboration built for
adoption, not just deployment
Get ahead of
change resistance
We assess organizational readiness and surface the likely roadblocks before they slow you down: where resistance will come from, where alignment is missing, and where confusion will stall momentum. You plan proactively instead of reacting once things start slipping.
Plan for change,
not just rollout
We build the change strategy behind the initiative, including stakeholder planning, communications, training, and reinforcement. The result is a clear path from launch to lasting behavior change, not just a go-live date.
Align sponsors around a shared vision
We assess organizational readiness and surface the likely roadblocks before they slow you down: where resistance will come from, where alignment is missing, and where confusion will stall momentum. You plan proactively instead of reacting once things start slipping.
Equip leaders with
the tools to succeed
Ve equip managers and internal change leads with practical tools, shared language, and clear guidance so they can reinforce change consistently across their teams, not just pass along the announcement.
Give employees the knowledge to adapt
We translate the change into clear communication, practical training, and role-relevant guidance so employees understand what is changing, what it means for their work, and how to do things differently.
Help new behaviours become routine
We build reinforcement into the rollout through follow-up communication, manager coaching, and practical reinforcement loops that help new ways of working take hold instead of fading once attention moves to the next priority.
CHANGE MANAGEMENT SOLUTIONS
Two ways we help organizations
lead change successfully
Whether you need embedded change management for an active initiative or want to build stronger internal change capability, we help make change more structured, practical, and more likely to last.
CHANGE MANAGEMENT
Change Management Consulting
Embedded change management that bridges the gap between technical teams and the people affected by the change. We help reduce resistance, build alignment, and keep momentum strong from planning through adoption.
BEST FOR: Organizations rolling out new technology, implementing new systems, or leading broader transformation where the "people-side" needs dedicated focus.
Outcomes you can expect
- A clear change roadmap tailored to your initiative Reduced resistance and faster time to adoption
- Stronger sponsor engagement throughout the rollout
- Higher sustained post-launch adoption
INCLUDES:
- Stakeholder analysis and readiness assessments to identify risks before launch
- Tailored change strategy covering communications, training, and rollout planning
- Sponsor and leadership coaching to keep executive engagement visible and consistent
- Reinforcement planning that drives adoption beyond go-live
CHANGE CAPABILITY BUILDING
ExperienceChange Workshop
A simulation-based workshop that immerses teams in a realistic change scenario. Participants assess, plan, and implement change while navigating real-world challenges like resistant stakeholders, competing priorities, and communication breakdowns.
BEST FOR: Organizations and change leaders looking to build stronger change leadership capability across teams, whether for a current initiative or the next.
Outcomes you can expect
- Leaders who can apply a structured approach to any change initiative
- A shared framework and common language for managing change
- Practical experience that transfers immediately to active projects
INCLUDES:
- A proven 7-step process for leading organizational change
- Stakeholder assessment and coalition-building strategies
- Practical techniques for building buy-in and overcoming resistance
- Communication strategies that drive action and alignment
PROJECT TYPES
Embed expertise across your most critical initiatives
Al and Automation Adoption
New tools only create value when people actually use them. We help teams move past uncertainty and into confident, sustained adoption.
IT System Implementations
ERP, CRM, and platform migrations go live once. Whether people actually work in them is a change management problem.
Digital Workplace Transformation
Rolling out new collaboration tools and ways of working requires more than training. It requires shifting daily habits across the organization.
Cultural and Organizational Change
Merger, restructures, and operating model shifts don't just change systems. They change how people work and what's expected of them.
OUR APPROACH
How we turn rollout
into adoption
Our approach is grounded in PROSCI methodology, the global standard in change management.
We apply it in a way that's practical, measurable, and manageable for internal teams already carrying enough.
Prepare: Align leaders and build readiness
We clarify ownership, align sponsors around the case for change, and assess organizational
readiness so the initiative has visibility and buy-in from the start.
Activate: Build awareness and desire to change
We help employees understand what is changing, why it matters, and what it means for their role,
so they move toward the change instead of away from it.
Enable: Build confidence and practical skills
Role-based training, clear communication, and hands-on guidance that give people the
knowledge and ability to work in new ways, not just the instruction to do so.
Reinforce: Measure adoption and sustain new behaviours
We track adoption, reinforce the behaviours that matter, and give leaders visibility
into what's working, so change becomes routine.
"Participants came out of the ExperienceChange Workshop energized and enthused to practice their newly acquired methods and tools. The format, delivery and simulation activity really engaged the participants to actively learn the material."
Tyler Cheyne
STEMCELL Tachnologies
"I've partnered with Change Champions for several years to deliver numerous global projects. Their methodological yet pragmatic approach is very refreshing, and I always trust that they will deliver on their promise."
Miller Dussan, Vice President
IT, Equinox Gold
WHY CHANGE CHAMPIONS?
Why change leaders work with
Change Champions
Most firms can deliver a change management plan. Far fewer can build the leadership capability, organizational
readiness, and sustained adoption that make initiatives actually succeed.
We combine capability building with embedded execution
Some firms run workshops. Others provide consulting. We do both. Our workshops build change leadership skills your teams carry forward, while our consulting brings structured change management to the initiatives that need it now.
We embed in your team, not beside it
We don’t hand over a strategy and leave.
Our consultants work alongside your project managers, technical leads, and business stakeholders so the people side of change is built into the initiative, not layered on after.
We build capability you keep
Our goal isn't a permanent engagement. We build repeatable change management processes, tools, and internal capability so your organization can lead future initiatives independently.
We bring one consistent approach across your most critical initiatives
Whether it s AI adoption, system implementation, or organizational restructuring, our approach is grounded in the PROSCI methodology and the ADKAR model. You get a proven, structured foundation that adapts to the initiative without starting from scratch each time.
Ready to make your
next initiative land?
Tell us about your initiative and we ll walk you through what a path to
success looks like. No pitch deck, no pressure.
WHAT THE OFFER
ADOPTION
Microsoft 365 & Copilot Adoption
Learn More
ADOPTION
Microsoft 365 Collaboration
Learn More