Meet the Free Copilot Chat
What it is, how to access it, and core everyday use cases.
Microsoft 365 & Copilot Training
Training that turns Microsoft features into everyday habits.
As a Microsoft Solutions Partner for Modern Work and PROSCI-certified practitioners, we deliver adoption-focused training across Microsoft 365, free Copilot Chat, and paid Microsoft 365 Copilot, tailored to your roles and the way your teams actually work.
Dozens of role-based courses. Live or self-serve. In-person or virtual.
Outcomes
What your people walk away with.
- Confident employees using Microsoft 365 and Copilot on real work
- Faster adoption across roles, not just early adopters
- Less load on IT and your help desk
- A reusable learning library your people can return to
- Training tailored to your tools, roles, and language
- Measurable productivity and adoption you can report
What is Microsoft 365 and Copilot training?
Microsoft 365 and Copilot training is role-based learning that teaches people how to do their actual work in Teams, Outlook, SharePoint, and Copilot. Change Champions delivers it live or self-serve, in person or virtually, with practice tasks and reinforcement so new habits stick after the session ends.
Our Clients
Trusted by leading public and private sector organizations across North America.
Why Training Matters
Licences don't change behaviour. Training does.
70%
of digital transformations fall short. Most stall on the people side, not the technology.
11 hrs
saved per user each week reported by trained Copilot users (Microsoft Work Trend Index).
3–5×
higher adoption when training is paired with structured change management.
What You Can Expect
Training built for adoption, not just attendance.
Microsoft certified expertise
As a Microsoft Solutions Partner for Modern Work and PROSCI-certified practitioners, we bring both the technical depth and the change discipline.
Adoption, not feature tours
We teach people to use the tools on their real work, so it shows up in how they work, not just in a completion report.
Tailored to your world
Every session is shaped to your roles, governance, language preferences, timezones, and real workflows.
Role-based training
Courses shaped for HR, Finance, Sales, IT, Marketing, Ops, and leadership, with examples and prompts that match each role's real workflows.
Live or self-serve
Instructor-led sessions plus an on-demand learning platform with bite-sized videos and resources.
Hands-on by design
People practice prompts and real scenarios with expert guidance, not passive watching.
Our Approach
Three flexible delivery formats.
Each format is available in-person or virtually, and tailored to your roles, language, and tools.
Show-Me Sessions
45 to 60 min + Q&A20 to 150 attendees
Live, demo-led webinars that introduce core capabilities with practical examples and Q&A. Ideal for awareness and broad enablement.
Prompt-a-Thon
4 to 5 hours1 to 25 attendees
A facilitated working session where participants build, refine, and share prompts and agents tied to real business scenarios.
Learn more about the Prompt-a-ThonEvery engagement follows a simple model: Discovery to understand your needs and roles, Training Sessions in the formats above, and a Learning Platform (optional) for on-demand reinforcement.
Training Catalogue
Browse our Microsoft 365 and Copilot courses.
From free Copilot Chat to advanced Copilot workflows and the wider Microsoft 365 toolkit. Pick the courses that fit your people, or tell us your goals and we'll build the plan.
Everyday Productivity with Free Copilot Chat
Daily tasks, drafting, research, and effective prompts.
Unlocking Copilot Chat in Office Apps
Using Copilot Chat across Word, Excel, PowerPoint, and Outlook without a paid licence.
Copilot Tips & Tricks Across Microsoft 365
Reinforce adoption through practical tips users can apply immediately across core apps to improve daily productivity and consistency.
Prompt Engineering Masterclass
Learn a repeatable prompting framework to get more accurate, useful outputs from AI tools, and develop habits for iterating toward better results.
Meet Copilot Chat Agents
Understand how to use purpose-built AI agents that automate specific business tasks, grounded in your data and designed to scale across teams.
Meet Microsoft 365 Copilot
Foundations, web vs work grounding, and core prompts.
Go Beyond with Microsoft 365 Copilot
Advanced prompting and app-specific workflows.
Run Effective Meetings with Copilot
Recaps, action items, and follow-ups in Teams.
Analyze Large Data with Copilot for Excel
Analysis, charts, and automation.
Enhance Your Presentations with Copilot in PowerPoint
Slides, layouts, and speaker notes.
Effective Project Management with Copilot in Planner
Plans, tasks, and status updates.
Review and Collaborate Faster with Copilot in Word
Drafting, summarizing, and co-authoring.
Create Knowledge Agents with Copilot in SharePoint
Build and manage knowledge agents.
Build an Agent with Copilot Studio
Design and deploy custom agents.
Spend Less Time in Your Inbox with Copilot in Outlook
Triage, summarize, and draft email.
Meet Copilot Cowork
Learn how Copilot acts as a cross-app teammate, proactively taking actions, connecting workflows, and helping you move from task to outcome faster.
Microsoft 365 Copilot Agents
Understand how to use and create purpose-built AI agents that automate specific business tasks, grounded in your data and designed to scale across teams.
Microsoft 365 Copilot for HR
Streamline recruiting, onboarding, and employee communications by applying Copilot to real HR workflows (e.g., job descriptions, policy summarization, performance inputs, employee communications).
Microsoft 365 Copilot for Legal
Reduce time spent on repetitive legal tasks and research by using Copilot to summarize agreements, compare drafts, extract key clauses, and structure case and matter-related information.
Microsoft 365 Copilot for Sales
Support pipeline growth by using Copilot to research accounts, summarize customer interactions, draft outreach emails, and prepare sales materials more efficiently.
Microsoft 365 Copilot for Safety
Improve safety planning and reporting by using Copilot to analyze safety data, summarize incidents, draft safety communications, and create consistent safety documentation.
What to Use When: OneDrive, SharePoint, and Teams
Pick the right tool for the right job across Microsoft 365.
Why SharePoint is Perfect for Team Collaboration
Sites, libraries, and modern collaboration patterns.
Collaborate Securely with OneDrive for Business
Sync, share, and protect files with confidence.
SharePoint for Site Owners
Govern, design, and manage SharePoint sites.
SharePoint for Site Members
Find content, contribute, and collaborate effectively.
Manage Team Tasks in Microsoft Teams
Track work without leaving the conversation.
Getting Started with Microsoft To Do
Personal task management that travels with you.
Getting Started with Microsoft Planner
Plan, assign, and track team work visually.
Getting Started with Microsoft Forms
Build surveys, quizzes, and intake forms in minutes.
Getting Started with Microsoft Lists
Track information your team relies on every day.
Getting Started with Microsoft Teams Meetings
Run confident, professional virtual meetings.
Run Engaging Group Meetings with Teams
Facilitation patterns that keep people involved during virtual meetings.
Run Effective Webinars with Teams Events
Plan, host, and follow up on webinars.
Master Teams Meeting Rooms for Hybrid Meetings
Make the in-room and remote experience equal.
Embrace the Move to New Outlook
Make the most of the redesigned Outlook experience.
Organize Your World with OneNote
Learn how to use OneNote to capture ideas, organize information, and keep notes in one place.
Explore the New Windows 11
Productivity features and what's changed with Windows 11.
Getting Started with Power BI
Turn data into reports your team will actually use.
Getting Started with Power Apps
Build internal apps without writing code.
Don't see exactly what you need? We tailor and add sessions on request.
Request a custom planWhat Learners Say
Feedback from people in our training sessions.
"I liked the training from the outsourced company. I think that should continue. I could always use more training or hear how other employees use it in their day-to-day."
"I liked how the different training sessions focused on specific functions."
"Good start to introduce this to all employees along with a lot of training that is really helpful."
Questions?
Straight answers about our training.
Don't see your question? Contact Us.
No. We offer free Copilot Chat courses that work with what's already in your Microsoft 365, plus paid Microsoft 365 Copilot courses for licensed users. We'll help you match the right courses to your environment.
Yes. Every format is available in-person or virtually, and tailored to your roles, tools, and language preferences.
Formats range from small hands-on workshops to large demo-led webinars. Tell us your audience and we'll recommend the right mix.
Always. We shape examples, prompts, and use cases to your roles, your tools, and the way your teams actually work.
Yes. Alongside live sessions, we set up a customized learning platform (optional) with bite-sized videos and resources so people can learn at their own pace and new joiners can catch up.
We track adoption, usage, and the behaviours that matter, so you can see the productivity impact and report it to leadership.
Proof
All case studies Related case studies
Food & beverage manufacturing
From Idle Licenses to Daily Habits
A 12-week Copilot Accelerator that turned occasional users into a daily-active workforce, and made the habit stick.
Read the story
Financial services / banking
Scaling Trusted AI Adoption Across a Major Bank
A managed enablement program that made Copilot adoption measurable, sustained, and executive-visible at enterprise scale.
Read the story
Maritime / marine services
One Workshop, a Lasting Behavior Change
A hands-on Prompt-a-Thon that more than doubled daily Copilot use and turned skeptics into champions.
Read the storyReady to build your training plan?
Tell us about your people and your tools, and we'll put together a tailored Microsoft 365 and Copilot training plan.