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The communication challenge: 6 principles to make your change message heard

It is not unusual for project teams to sacrifice communication efforts whenever there are time constraints or budget issues. It is also common for teams to assume that a single communication event is enough to change people’s behaviors. The truth is that the failure to communicate effectively can jeopardize your project, disengaging people and putting

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ExperienceChange™: A different way to develop change management skills

Creating buy-in is difficult work. Organizations that are good at change management are able to quickly align people around new ways of doing things in response to opportunities or threats. Those that master it build resilience and an enduring competitive advantage. We want to talk about a new way to build change capabilities in your

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Organizational change cannot be done in isolation: Steps to build a “Change Network”

Organizational change is challenging and cannot be done in isolation. Building support throughout the organization is a key ingredient to success. We are going to introduce you to five simple steps to build a “Change Network” and enlist the support of your stakeholders.   Start by identifying the groups impacted by the change Work with

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Top 5 tips to implement successful change

Change is more prevalent than ever and so is the need to create impact and obtain employee buy-in. Organizations are learning this the hard way: projects that fail because people were not brought up to speed with the change, new processes that are not followed, and expensive technologies that create more “noise” than help the

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what is change management

What is change management?

Often times, while working with our clients, we are faced with varying degrees of understanding of what change management is.  For some of the most informed, change management is a synonym for training and communication, for others change management speaks to the ability to navigate the organization and be persuasive, and for others is just

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Tips to choosing Change Management training programs to best suit your needs

More and more, organizations are realizing the importance of applying change management to the initiatives they face. Here are three questions to help you as you research change management training programs to find the one that is best suited to your needs. Who attends my change management training program? A “one size fits all” approach

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Executive Sponsorship: A key element of success in Change Management

One of the main contributors to overall Change Management success is effective executive sponsorship (KPMG, 2010; Prosci, 2012). Sponsorship serves to legitimize the change management effort and creates the necessary buy-in for success. In turn, when the right sponsorship is not in place it is very difficult to succeed. In this blog, we review some

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The Art of Leadership Conference Vancouver, September 30, 2014

  Once again, The Art of Leadership Conference is coming to Vancouver, scheduled for September 30, 2014. What is this all about? From the website, “This one day conference features five internationally renowned bestselling authors and thought leaders who will share an exciting blend of cutting edge thinking and real world experience on today’s most

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Executive Coaching Questions, Part III

The best way to close a coaching conversation is to ensure commitments are established and a follow up plan is in place. In Executive Coaching Questions, Part I, I reviewed questions that can be used to define the coaching goals and establish a contract. Part II reviewed those questions you can ask to review expectations,

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Increasing the Speed of Adoption

Change Management: Increasing the Speed of Adoption

The Challenge: The client – a large mining firm—wanted to implement a new software application in one of their Chilean sites. The new system was meant to make their operations safer by allowing people to better report and track health, safety, and environmental incidents and near hits A previous experience at another site showed that

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